Sera Nature Hotel & Spa, Trabzon

The hotel offers clean and comfortable rooms, with friendly staff, but dining options could be better. The location is nice, but parking is limited.

The hotel offers spacious and clean rooms, friendly but improvement needed in global hospitality skills. The location is nice, close to Sera Lake, and the dining options are now buffet-style. The facilities are good but with small bathrooms.

The hotel offers spacious and clean rooms, but lacks some essential touches like emergency exits and maps. The service is friendly and helpful but would benefit from improved global hospitality skills. The location is convenient, close to Sera Lake, and away from the crowds. The dining experience is mixed, with some delicious options but limited variety. Overall, a decent value for the price paid.

The hotel is conveniently located near Sera Lake, making it a peaceful retreat away from the bustling crowds. The rooms, while well-furnished, lack some essential touches like emergency exits and a map, and the bathrooms are on the smaller side. The service staff, though friendly and helpful, could benefit from more global hospitality skills to cater to guest requirements effectively. The dining options are simple but satisfactory, especially since the restaurant recently shifted to an open buffet setup. Overall, a decent value for money stay with a few minor drawbacks.

The hotel has a great location close to Sera Lake, away from the crowd, with nice and kind service. The rooms, while well-furnished, are small and dark, and the dining experience is simple but nice. The overall stay was comfortable and enjoyable.

During my stay, the hotel had small rooms with a small and dark bathroom, missing some essential touches like emergency exits and a map. The service by the manager was friendly and helpful but could benefit from improved global hospitality skills. The location was nice, close to Sera Lake and away from the crowd. The dining experience was simple but nice. Overall, the facilities were satisfactory with room for improvement.

After a long day of excursion, the hotel offers well-furnished but small rooms. Although they lack certain touches like emergency exits and maps, the atmosphere inside is a bit small and dark. The service is friendly and helpful, but enhancements in global hospitality skills could elevate the guest experience. The location is pleasantly close to Sera Lake, away from the crowd, making it a nice retreat despite being near a busy road. The dining options, while basic, have been improved to include a more globally inspired buffet. The facilities are decent, offering essential services to cater to guests' needs.

The hotel is in a nice location close to Sera Lake, offering a quiet stay away from the crowd. The rooms are well-furnished but lack emergency exits and a map. The dining experience is now buffet-style, although it used to be basic. Overall, a decent value for money option.

During my stay, the hotel had pros like being well-furnished rooms but cons of small and dark spaces. The service by the manager was friendly and reliable for wake-up calls I requested. The location, close to Sera Lake, was nice, though there were language barriers. The dining experience was too basic, but it improved to an open buffet as stated by the manager.

The hotel offers spacious and clean rooms, though missing some essential touches like emergency exits and maps. After a long day of excursions, the well-furnished but small rooms provide a comfortable stay. The service is friendly and helpful but could benefit from improved global hospitality skills. The location, close to Sera Lake, offers a nice retreat away from the crowds. Dining options are simple but satisfying, and the facilities are adequate for a pleasant stay.